Privacy Policy – Vrutalaya Tourism

Thank you for visiting the official website of Vrutalaya Tourism!

This Privacy Policy applies to:

  • vrutalayatourism.com
  • Any subdomains we operate
  • Any mobile application we may develop in the future
  • Any customer interface/platform owned or controlled by Vrutalaya Tourism

By accessing or using our website and/or services, you agree to the practices described in this Privacy Policy.

Please note:
This policy does not apply to third-party platforms linked through our website. We encourage you to review their privacy policies separately.

1. General

As a visitor or registered user, you may receive access to:

  • Special travel deals
  • Holiday packages
  • Hotel/flight offers
  • Newsletters and promotional information

This Privacy Policy explains how Vrutalaya Tourism collects, uses, shares, and protects your personal information.

2. Personal Information We Collect

We may collect personal information when you browse, inquire, or make bookings through our website.

Personal data includes:

  • Full Name
  • Phone Number
  • Email Address
  • Address or Billing Details
  • Travel preferences & booking details
  • Identity details shared voluntarily
  • Payment details (if applicable)
  • User login information
  • Co-traveller information during group bookings

Some information is necessary for booking confirmations, payment processing, and customer support.

3. Information from Other Sources

We may receive additional information from:

  • Travel partners
  • Social media logins (Google/Facebook)
  • Third-party travel platforms
  • Marketing and analytic partners

This helps us customize your travel experience and improve our services.

4. Automatic Information Collection

When visiting our website, we automatically collect:

  • Device type
  • Operating system
  • Session data
  • Traffic analytics
  • Browsing activities

This helps us improve our platform performance and personalize user experience.

5. Payment Information

If you make a booking or reservation using our platform, we may collect:

  • Payment card number
  • Cardholder name
  • Expiry date
  • Billing address

We NEVER store your full payment information.
Payments are processed securely through trusted third-party payment gateways.

6. Location Information (If Using Mobile App)

If you use a mobile app and allow location access, we may collect:

  • Real-time location
  • GPS-based features
  • Location-tagged photos

You may disable location access anytime, but certain features may not work.

7. Cookies and Tracking Technologies

We use cookies for:

  • Remembering your preferences
  • Keeping you logged in (optional)
  • Showing personalized travel suggestions
  • Analytics and website performance
  • Showing relevant ads

You may disable cookies via browser settings, but some features may not function properly.

8. How We Use Your Information

Vrutalaya Tourism uses your information for:

  • Account creation and login
  • Processing travel bookings
  • Sending confirmations and itinerary details
  • Customer support and assistance
  • Special offers, newsletters, and promotions
  • Travel suggestions tailored to your interest
  • Feedback, surveys, and reviews
  • Fraud prevention and safety checks
  • Legal compliance
  • Improving website and service functionality

9. Sharing Your Information

Your information may be shared with:

1. Travel Suppliers

Such as:

  • Airlines
  • Hotels
  • Transportation companies
  • Tour operators
  • Local travel partners

This is necessary to complete your booking or reservation.

2. Third-Party Service Providers

For:

  • Payment processing
  • Marketing and analytics
  • Security and fraud control
  • Customer support

They may use your data ONLY for the purpose assigned.

3. Business Partners

For joint promotions, combo offers, or travel packages.

4. Social Media Services

If you sign in using Google/Facebook or share content through social platforms.

10. Accessing and Updating Your Information

You may:

  • Update or modify your details
  • Change communication preferences
  • Request account closure anytime

Some information may remain archived for legal or operational reasons.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Vrutalaya Tourism
Office No.110, 1st Floor, Cosmo Complex,
Mahila Chowk, Rajkot, Gujarat – 360001

📞 Call Us: +91 76005 35200
📱 WhatsApp: +91 97373 97733
📧 Email: inquiry.vrutalayatourism@gmail.com
🌐 Website: https://vrutalayatourism.com

12. Changes to This Policy

We may update this Privacy Policy from time to time.
By continuing to use our website after changes are posted, you agree to the updated terms.